Privacy Policy

Privacy Policy

We prioritise your privacy at Co. Recruit Pty Ltd

1. This statement outlines the policy of Co. Recruit Pty Ltd (“Co. Recruit”) regarding the collection,
   maintenance, use, storage, and disclosure of personal information.
2. Co. Recruit adheres to the Australian Privacy Principles (“APP”) outlined in the Privacy Act 1988 (as amended) in Australia (“Australian Act”).
3. We regularly review this policy. We update it as required by changes to our business and or changes in laws and or technologies. This policy as amended from time to time will govern our retention, use, and treatment of the information provided to, or gathered by us.

What is “personal information”?

4. The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
   1. whether the information or opinion is true or not; and
   2. whether the information or opinion is recorded in a material form or not.
5. If the information does not disclose your identity or enable your identity to be ascertained, it will in most
   cases not be classified as “personal information” and will not be subject to this privacy policy.

Types of personal information collected by Co. Recruit and the collection process

6. We gather personal information from our candidates, temporary workers, clients, suppliers, and website users.
   such as:-
   1. results of assessments of your work performance (e.g., references);
   2. results of aptitude or cognitive, and psychometric tests we administer or that are provided to us;
   3. your contact information, work experience, and qualifications;
   4. details of workplace incidents; and
   5. other information acquired or received in connection with potential and actual job placements.

Sensitive information

7. Sensitive information falls under a special category of personal information as defined by the Australian Act.
8. As outlined in the Australian Act, sensitive information generally requires your explicit consent for us to be
   able to disclose it.
9. It includes information or opinions related to membership in professional or trade associations, membership in trade unions, criminal records, health information, racial or ethnic origin, political opinions, membership in political associations, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices.

Collection of personal information and sensitive information

10. We may collect personal or sensitive information about you through various means, including:
    1. We may collect personal or sensitive information about you through various means, including:
    2. your referees, written references you provide us, and our own enquiries of your former employers, work colleagues, professional associations, or registration bodies;
    3. by our application forms and the information you provide in relation to a potential or current placement;
    4. Information about insurance investigations, litigation, registration or professional disciplinary matters, criminal matters, inquests, or inquiries involving you; and
    5. Information we collect from public domain sources.

Use of personal information

11. We may use your personal and sensitive information for various purposes, including:
    1. Required tests or assessments, including medical tests;
    2. Insurance claims or proposals that require disclosure of personal or sensitive information;
    3. Career guidance or management;
    4. Actual or potential work placements;
    5. Assessment of your performance, prospects, or training needs;
    6. To assist us (if we are engaged to) manage and resolve of complaints about your performance;
    7. Notification of potential work opportunities, relevant candidates, training, information sessions, or
       direct marketing by Co. Recruit and its related companies through mail, email, or SMS;
    8. Verification of work rights status, criminal history, and other background checks as permitted or
       required by law; and
    9. Research, development, business system and or infrastructure testing, and other business purposes to
       improve our services.

Consequences of not providing information

12. If you choose not to provide the requested information, it may limit our ability to find suitable work
    placements or place you in work.

Disclosure of your information

13. We may disclose your personal information (including to trusted third parties) for the purposes for which it is primarily held, or for related secondary purposes. In some cases, disclosure may require your consent. Your personal and sensitive information may be disclosed to:
    1. Trusted Third-parties including:-
       1. outsourced IT providers, including cloud-based storage providers and document storage providers with
          appropriate processing agreements or similar protections, some of which may be based outside of
          Australia;
       2. Third parties involved in our clients’ recruitment, administration, screening, and selection
          processes;
       3. Third parties assisting in developing services and processes to optimize recruitment services;
       4. Third-party contractors, service providers, job boards, job platforms, job aggregators, software providers, and cloud-based databases to enhance our service provision, some of which may be based outside Australia and New Zealand;
14. Referees, potential and actual employers and clients of Co. Recruit;
15. Our employees, our insurers, and workers compensation bodies;
16. External providers assisting in our services, such as online induction and training providers, background
    checking agencies, etc.
17. Marketing technology platforms and suppliers assisting in marketing communications and customer feedback surveys, some of which may be based in outside of Australia;
18. Internal and external auditors of Co. Recruit or our clients, as required to comply with contractual or regulatory obligations;
19. Professional associations or registration bodies with a legitimate interest in your personal and sensitive information;
20. Individuals with lawful entitlement to access the information; and
21. In the event of a merger, acquisition, or meaningful discussions about such possibilities, we may share your personal data with (prospective) new owners of the business or company.

International disclosures

14. We take reasonable steps to ensure compliance with the APP or IPP when making any disclosure to any entity outside of Australia.
15. As part of that we adopt appropriate procedures, including contractual agreements, to ensure that your personal information is treated consistently and respects the privacy laws of Australia (from time to time) and our privacy policy (from time to time).
16. Otherwise, we store your information on controlled servers.
17. We have measures in place to ensure that the third parties we share your personal information with handle it in a manner consistent with the privacy laws of Australia and only use it for the purpose of providing services to Co. Recruit.

The following sections apply to our clients and suppliers

Clients

18. We require and collect information about our clients so that we may provide our services to you.
19. That entails collect personal information from candidates directly or from other sources.
20. When necessary, we seek and obtain additional information from other sources.
21. When you access our website or interact with our emails, we may collect your data automatically or with your consent.
22. We use that information to provide our tailored, personalised, and specialised recruitment services. That entails collecting and storing your details on our server along with information we gather or generate through our interactions with you, referees the details of whom you provide to us, surveys that we conduct or caused to be conducted, and any other data that we collect and retain in accordance with this policy.

Suppliers

23. We collect information from our suppliers, primarily so that we comply with our legal requirements in terms of privacy.

Storage and protection of personal and sensitive information

24. We employ secure computer storage facilities and paper-based records to protect personal and sensitive information from misuse, unauthorised access, and loss.
25. When information is no longer needed, we securely destroy or de-identify it.

Updating currency of the information we hold

26. To ensure the accuracy, relevance, and completeness of personal information, were possible or necessary we update customer, client, and supplier information through telephone communication and or email and through registration links.

Our Website

General website access

27. We may collect data when from you when you access our website. That information may include frequency of visits, and specific parts of our website that are visited. We do not disclose that information.
28. Any feedback submitted through our website’s “contact us” section becomes the property of Co. Recruit.
29. We may use this feedback for marketing purposes or to contact you for further feedback on the site.

Personal information collected online

30. We may collect certain information when you apply for a job through us; that includes your name, address, date of birth, email address, your phone number and that of your emergency contacts.
31. Depending the particular job that you are applying for we may also collect additional details, including your job preferences, workplace or market concerns, and other information including:-
    1. Information about your current position, current salary (including superannuation), and expected salary (including superannuation);
    2. Your Availability or Notice period at your current employer;
    3. Pre-existing travel plans;
    4. Any relevant qualifications (including driver’s license or other relevant licenses) or medical conditions or workplace injuries or claims;
    5. Your citizenship status, police or criminal record, and whether you are listed on the National Insolvency Register; and or
    6. Motor vehicle registration if that is required for the role.
32. If that information is collected when you apply for a job or sign up for a service through our website, it will be dealt with in accordance with this policy.

Cookies

33. We may use cookies from time to time to track your activity on our website, ensuring a smooth user experience.
34. A ‘cookie’ is a small piece of data stored on your computer’s hard drive.
35. Cookies allow us to present tailored options based on your preferences and analyse website traffic for advertising purposes.
36. Cookies are widely used, harmless, and can be managed through browser settings.
37. You can manage your cookie preferences within your browser settings. Rejecting cookies may limit certain website features. Instructions on changing cookie preferences can be found in your browser’s ‘Help’ menu or at aboutcookies.org.

GDPR

38. In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR.
39. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

Enquiries and further information

40. For any enquiries, requests to access/delete or correct your information, or complaints regarding privacy breaches, please contact David Thomas on 0407 746 039 or email david@corecruit.com.au.
41. If you have any complaints, we aim to acknowledge receipt within 10 working days and resolve them within 30 working days.
42. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem.
43. If you are not satisfied with our response, you can contact the Australian Information Commissioner (OAIC) in Australia.

Access to and correction of person information

44. You have the right to access and correct your personal information, subject to certain exceptions.
45. Namely, Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions.
46. If you would like to obtain such access, you need to complete an application form and verify your identity.
47. We will respond to your request within a reasonable period and provide access to the information if it is reasonable and practicable.